Former IFSF President Ian A. Brown reflects on 30 years of connectivity
As IFSF enters its 30th anniversary year, Ian A. Brown, former President and BP representative to the Board of IFSF now turned API Strategy Manager, reflects on the past, present and future of our organisation.
Albeit not part of the original meetings that took place in 1993, Ian reflects on the reason behind the creation of IFSF: “At the time self-service forecourts had become widespread, processes were gradually being automated and the idea of connecting forecourt devices to the POS became more and more important. In the early days, everyone had their own protocols and the only way of connecting things was if the pump and point of sale both came from the same supplier. Oil companies with a diverse portfolio of sites & equipment all had the same need for inter-connectivity and the idea of creating standards and a standards forum emerged, leading to the formation of IFSF.”
“It may surprise some people to hear it was actually a POS supplier who convened the first meeting, pointing out that Retailers and POS suppliers both had the same need and there were clearly benefits for all involved if they could work together to define a clear set of shared protocols ”
Ian, who served as President of IFSF from 2007 to 2020, also reflected on the evolution of standards throughout the years, more specifically in the last 3 to 5 years, and how this was driven by the need to address an ever-changing industry. “All the API work which took place in recent years was of course designed to update standards to current IT requirements. What’s more interesting is the potential scope being addressed by IFSF with OpenRetailing and other partnerships. Related items like payment, loyalty, mobile, gift cards have already been addressed by IFSF, but the end-to-end processes and data relationships behind them now go well beyond the original forecourt! The definition of forecourt is constantly evolving, and IFSF continuously tries to address this in its standards.”
In his role as API Strategy Manager, Ian has been actively involved in promoting the development of APIs to address the need for standards in a data-driven world. He shared his views on the role that IFSF has and will keep playing in years to come: “IFSF is a forum where any player that wishes to standardise a process or set of data is welcome to share their problems, ideas or solutions. While the industry will continue to come up with endless competing ideas for the forecourt & retail space, the underlying data sets and messages needed between processes are generally fairly simple and easy to standardise without giving away competitive information. We have a forum, feel free to use it! “
As we prepare for our 30th anniversary conference later this year – look forward to a captivating panel discussion scheduled to take place at the event, that will reflect on the successes of the past and look forward to addressing the challenges of the future. More details on the conference soon!